Seriously, what the hell people. Three times before I have asked for help to retrieve my account and there was never problem with it. U all asked for information only the owner may check or know. But now I need a receipt to show it is “me” no matter how much information I give you that only the owner of the account(me) can give you? How many screenshots I took before changing phones too?
I have send screenshots which CANNOT BE FROM OTHER SOURCE BECAUSE I TAKE THEM IN THE DAMN IPHONE!!!
Yet, you ask me for a receipt? Is this you all giving the middle fingers to players to have been playing with you all since the beginning? To casual players?
I made it this far without buying a single goddamn coin from the store. I have never used real money to buy something in an APP! Hell, I never brought an app. I only use the free apps.
But, no. You need a receipt that doesn’t and CANNOT exist to show it is me?
Why don’t you all just go and say “you haven’t give us money so ■■■■■■■■”. That is more straightforward.
Seriously, why now of all times do you need to ask for a receipt and not before? Why didn’t you tell me the same method to retrieve my account was off before? My mail is bugged but you didn’t fix it and didn’t say anything. God damn it. It is christmas day, I already lost one of the 12 days of christmas even and am getting behind on level up and raid tournament because of this! I WAS IN 109 RANKING IN LEVEL UP LAST TIME! Now I must be on 320! God damn it. Just, please help me retrieve my account and stop asking for something that I.CANNOT.HAVE and accept all the goddamn information I have given that only I can know. I have been playing non-stop for MONTHS. I connect minimum two times a day. It is that hard to connect the dots that I have been asking you for help not even THREE HOURS after getting my new Iphone!? I haven’t connected again and continue asking for help in “contact us” and they continue saying that they need a receipt.
Something that they never asked me before when you needed to retrieve my account!
Oh? By the way. Can you fix your god damn “how to link a new account”? Because on IOS no matter how many times I delete and install the game again. There is no CACHE memory to delete. The Iphone continues with the same account. No matter what. I can’t link to another mail and TRY to see if it gets fixed. The only way to get it back is to reset the phone settings back to fabric then using a back up and install ALL APPS again. Which takes a hell lot of time! IT HAVEN’T EVEN DOWNLOADED ALL MY APPS YET. Not to mention apple ask for a confirmation from one of your working apple products which I only have ONE!
God damn it. Just help me please. Stop asking for the receipt I have given you all enough information to retrieve my account!