Unable to Declare War Issue :alert:


#1

We are aware of the issue where you are unable to declare war.

We are seeing it on all platforms and are actively investigating this issue!

I will keep you updated here. Hang tight.



Why can’t we declare war?
Can’t declare war
pinned globally #2

#3

What about the 6 vs 6?


#4

I can’t even get the map to load on Decateur to even watch my faction mates play


#6

What about the 6 vs 6 issue? That needs fixing ASAP!!! Otherwise war is ruined and pointless this weekend! Being a player yourself surely u can understand that


#7

What aboutbeing penalised with late starts??? Other factions will already tear ahead.


#8

Title says it all.

War cannot be declared, keeps looping…


#9

Why can’t we declare war???


#10

Other factions in our region are warring, nothing like starting the event off behind 30,000 points.


#11

Same issue happening with my faction


#12

still cant declare war!!


#14

Same, unable to compete for those dubious rewards, not sure if it’s a good or bad thing. /takingthistotheteam :tm:


#15

At least you guys can log into the game. Ppl with s7 can’t even play.


#16

THIS IS SUPER FUN! BEST WAR EVER! IM GOING TO SPEND $1,000 ON WAR CANS!

/s


#17

Why is it 6v6? If it should be that way why are the wait times so long


#19

6v6?

Cant start wars?

Ungh… time.for Shadows of War…


#20

Another visual glitch s*** or somethin’ like that


#21

Spent 2 month fixing war bugs and this still keeps happening? That shows how great you guys are.


#22

Small build that I found was causing the issue for me, and found it to be repeatable.

I switch between 2 devices for my account. phone / tablet.

Whenever I switch, I notice I cannot declare war until it has loaded the back-log of faction events onto this machine. It looks like it is downloading not hours but days of faction events (attack / revenge / join / start war … ). It loads slowely, but when it is all up to date, I can start / join war.

Maybe put in a when switching device download no more than 50events or less?

Cheers,
R


#23

tagging @Shawn.Scopely and @Agrajag for visibility.

We didn’t see any tickets for this yesterday and I heard it was resolved. That being said, there could be some other issues out there and we’re doing what we can to tackle them – worst before least.

Thanks everyone for your help!