First of all, thank you to our amazing community of passionate players for sharing this statement with us. Your feedback is well articulated to help guide our efforts to make our game the awesome experience our players deserve. We are just as passionate to deliver that to you.
We acknowledge the points you’ve outlined and understand how important it is for you to see improvements so you can keep enjoying the game you love and fight for. To that end, we have been working on a number of things we believe will not only improve the game experience, but also allow for more community input and visibility into our progress.
What this will look like:
- A Player Counsel: a brain trust of committed, engaged, and passionate players to help us to craft a collective vision forward
- A set of Promises: a set of statements and commitments that outline what we strive to deliver for you in our game
- A Promise Roadmap: a timeline with milestones to be regularly updated that calls out what we are doing and when to expect it
It takes a lot to build, maintain, and operate a rewarding experience for all of you, and we appreciate you working with us on next steps. We will start by crafting this vision with all of you now; however, please know this process will take time and will evolve as we go.
Your post is an excellent starting point and gives us a perspective on the way the players currently experience our game.
With collective input, engagement, and alignment on vision, we are confident that together we can build the type of experiences that entice, excite, and delight. We don’t believe it is possible to do this without the help of our most avid players.