The museum. Collection error

The collection does not count … There are solutions to this problem?

Happened to me but in a weapon collection. Had to get the item again for it to be complete.

Try contacting support. Slow to reply but they helped me with the same issue

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Happened to me with Red Gov. Sadly didn’t realize till after I ascended him

My issue is green Glenn. Got him as a 6 :star: and that has kept me from collecting on that museum prize. Need his 5 :star: version. SMH

Blue Kenny glitched for me contacted support many times made him a 6 star after he became ascendable he’s all I’m missing but had him for months and the ✓ never filled support always said you must have the wrong one sent screenshots each time then they closed the topic after I proved them wrong

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