This is a bit lengthy, but deservingly need everyone’s attention, especially to Scopely - and I need your help @GR.Scopely :
On 10th Dec, a fac member of mine was not able to login to the game right after the update (I believe it was for the Princess - Teddy Bear event). He then did whatever could – uninstall the game, delete cache, reinstall yet the game doesn’t load at all. So he sent an email to support with all the information and details provided.
Of course, we kept patiently waiting for updates from your technical team – kept encouraging him to stay on the game — and sucks that he missed out on the Territory Wars (we occupied 2 Red Velvet territories and also the 5* Weapon part ones (we have screenshots for that saved, just in case). Which also sucked coz he missed out of the collectibles that he was rightfully supposed to received during the occupation of those said territories. So a big bummer on that — but yea kept telling him to stay on… it should be okay…
Of course. he also missed out on Blitz (the crappiest war ever) – which we placed #3… and sucks because he then missed out again from getting the war rewards and milestones.
Also other fac events -
Oh and of course, he couldn’t even do a single event for the princess bears, potentially missing out on her 2nd one (he’s a pretty active player, grinding-wise pretty sure he could get 60 bears if he wants to or even spends a bit just to try to reach that target).
The latest war we placed #13 - and of course, he missed out again on them milestones and rewards. SIGH.
(not the best screenshot)
So today — your technical team dropped the biggest FUCK YOU bomb on him - a dedicated player who loves this game and that we as his faction member love as well by closing the ticket which is not even resolved.
What gives? @GR.Scopely . Here’s him still hoping something can we be done – here I am together with the rest of my fac member are together with him as well.