Tapjoy help with getting rewards

I’ve been banned after numerous complaints I made not getting my rewards and then I accidentally used a VPN a few weeks later (never even getting my rewards.
I don’t care being banned. Since getting my rewards never happened. But it’s completely inappropriate. I didn’t know I was on a VPN at the time, I did not know it was a violation even. I wasn’t giving a warning, but it happened at a time I was trying to get help about not getting rewards. I spent money on with the promise of getting rewards. This feels like they are not helping.
Anyone have similar experience?

Tapjoy help with getting rewards
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We can’t really help with Tapjoy problems here.

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Who is in charge of keeping tapjoy accountable?
(They’ve burned me 2-3 times)

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TapjoyCS on Twitter

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For example, it’s possible to change the account from one phone to another for twd, but for tapjoy it’s against their rules and i almost get banned because the phone id changes. It doesn’t seems logic that some admisibble actions in the game are forbidden for tapjoy.

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Otherwise people will just exploit this to their advantage.

I’ll try this. Thanks very much