Switching to alt account and now I'm stuck on intro tutorial



Was switching regions yday and phone went off when I turned back on and opened app it was going straight to animated opening scenes and after FIRST tutorial it freezes on this screen…I can’t press ok and if I close app it starts at beginning of tutorial again and freezes same spot right after I go to pick a name


Have exhausted all efforts to contact support Twitter fb tickets from game on sons phone to blustacks I’m sick to my stomach that this bs glitch got my acvount


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