Support got back to me, but not with a favorable answer


#1

It’s as if they completely skimmed over my message.
They asked for account name… I gave it
I don’t have account code
Account code of new account. ???
I gave my region…
Date last played. It was a few weeks ago
Date of account creation. I have no bloody clue.
My account level? I gave that too. Smh.
Faction name? I wasn’t in a faction.
I gave them a picture of the purchases I made on the account.


#2

Any chance you can help me @JB.Scopely


#3

Guess he doesn’t feel like it. Might as well close this mods. I’m likely not getting help.


#4

Account code is also the Unique profile code -***- that pops up when you hit the circle that tells your your profile level.

Support used to be real good on this game before they brought in the 6 stars and region transfers. Now all they care about is money.


#5

I’m aware. I simply do not have my code.
My question marks were in reference to them asking about new account.
What new account?


#6

If you have no account code your pretty much beat it’s like have no social security number


#7

Could a mod delete this?


#8

Did you ever pay gold or offers from game or link account


#9

Once i never got rewards for a event. Support told me they would look into it and get back to me. 2 years later I’m still waiting.


#10

I did link facebook but i lost the account. i have pictures of purchases i made though


#11

The receipt should have the account code


#12

No. When I checked my purchase history on my apple purchases page on the store there is no account code.


#13

Did you send them a screen shot of the receipt


#14

Yes I did.


#15

Did you try this with 2 devices


#16

The link with Facebook


#17

Every account has the linked account and a default account


#18

I do not have the facebook account anymore. But this should be resolved soon hopefully. A dev pm’d me and he’s helping me.


#19

Make a fake Facebook I have 3 accounts linked with Facebook my real 1 and 2 fake 1s


#22

Hopefully works out for you hate to see people loses there accounts