Still no video's to watch

#1

Still have no video’s available here , this is since last Friday now. Support have informed me that it’s down to tapjoy having no adverts apparently.
As a customer of Scopely is it too much to expect someone from scopely to pick up the phone to tapjoy , explain the situation and give us some feedback on when this maybe resolved ?

6 Likes
#2

I have tapjoy videos

#3

Congratulations, lots of us dont

6 Likes
#4

I get the same reply saying they see no issue ect don’t get your hopes up as I don’t see them fixing it :confused: some people get them still and other like us are left in the dirt

#5

Not the only one any update on this @GR.Scopely @JB.Scopely?

#6

Same here.

#7

I get an instant ‘‘no videos available’’ everytime I click on it. Has been like that for a couple of days but then again I ALWAYS have problems with videos. They can’t even give out an x nr of videos to each player but they sell you the idea that you have daily to videos to watch lol
This game should really be sold to a better & qualified company, and since scoply cares very little for this game they wouldn’t even miss it.

1 Like
#8

It looks a problem located in the Europe area. People I know from USA have no issues.

3 Likes
#9

Mine are still not working, 6 days now :rage:

1 Like
#10

i wonder if this has anything to do with players’ playing behaviors, mainly, how much players spend on this game.

#11

“This game” has nothing to do with tap joy or the adds.

#12

Mine work fine in california

#13

Reduce lumunosity! That light is blinding

#14

Congratulations like I said lots don’t

1 Like
#15

Let’s try to figure out from which regions the videos are working

  • USA working
  • USA not working
  • Europe working
  • Europe not working
  • Asia working
  • Asia not working
  • Australia working
  • Australia not working

0 voters

@JB.Scopely @GR.Scopely

6 Likes
#16

Same problem… since 6 days…
Support refers to tapjoy…
tried several clients and times…
located in europe…

Pleas make the videos work again :slight_smile:

2 Likes
#17

Jb replies on my thread about this he said he will take it up with the team

#18

That’s a week in and 1050 coins lost hardly fair is it ?

3 Likes
#19

Same here :rage::rage::rage:

#20

Roll on brexit - No Offers due to some bs new Europe tax law on advertising/data sharing.

Thank google for under paying billions in tax for years for this change.

1 Like