Get a full refund for every dime spent. Contact apple, not scopely. Scopely will not help you, even if you show proof of ownership. As long as you have all the receipts, which you should still be able to access from their online system, you should be able to get it. You paid for entertainment, did nothing to violate the ToS or pp, and do not have access to that paid for entertainment.
The only language scopely understands is the one your wallet speaks, so take it back and maybe they’ll listen.