Good morning everyone,
yesterday I heard about a story, I want to share with you guys. A faction mate pulled like 5 bigpacks for new Pete and received roundabout 4400 keys. 5 bigpacks, a lot of money for being able to get the normal version of Pete. Because of that, he wrote a support ticket and complained about the terrible odds. So, what happened? The one and only JB processed his request and gave 6600 free keys to my faction mate. If you want, you can try the same, but you‘ll only get a standardized answer. To proof it, I enclosed a very pretty screenshot of support‘s answer. Enjoy while reading it and notice that there‘s a big gap in the treatment of players, even between whales.
At the end I have a few words for Scopely: Promising improvements for the players, your customers, you only propagate empty words while kidding your whole community. Shame on you. Your exposure to the players is