I’m facing a very big problem: my account has been closed resp. banned, but I don’t have any explanation for this situation.
I have been playing this game for approximately 4 years thoroughly. Last week I spent my holidays in Poland, when I started the game during my trip and was led to an information-page where I learned, that my account was banned.
After that I contacted the support immediately and I was told, that there has been a violation of the ToS.
Even after several questions, regarding a supposed violation, I was just told that they couldn’t hand over any informations and that my account will stay banned.
I never used exploits nur buggy situation nor cheats, and I never intent to do so.
Therefore I would like to ask again, if someone could help me out of this situation or give me some hints, whom I can ask for further help regarding unbanning my account.
I am playing in a german top 10 faction and have spent several thousand euros and after such a long time of playing this game, and a lot of investing, I would really appreciate your help!
Jasonx"Regarding the ban of my Twd-Rts account"