"Promises for the Future" #PU Response

As previously stated by @Bane, #PlayersUnited is a group of dedicated players and community members hoping to see improvement in the game we all love so much. We stand united across numerous factions and this has not changed.

First, thank you Scopely for your response to the #PlayersUnited movement and thank you for the #PU coins recently sent out to all as well. It is appreciated and a positive step that you are addressing our concerns. There still does seem to be a disconnect between those issues we are majorly concerned with and what you are promising to occur in the future.

The biggest concern of this movement as mentioned in our initial post is the great divide between F2P and P2P players.

“In the past, players who were free to play had other avenues to still play at the top level with those who spent……We need to close this divide. We need to do so in order to retain the player base of folks who feel like they can no longer compete and play at a comparable level.”

We state this again because this is such a big concern and is not addressed. This is not something we can simply wait 30-60 days to find out this problem still exists. A failure to not adequately update with characters that are relevant to players will result in more frustration in the community and result in more and more divide amongst players. Concrete timelines will assist in reassuring that these issues are just as pressing to you as they are to us.

Technical Stability. This was highlighted that Scopely would be working more on these issues. But the game continues to have community members locked out as recently as this weekend’s event. Many have had issues where they were locked out of the game for several days. This caused them to miss out on milestones, rewards, daily roadmaps, league coins and other basic gameplay items. While it is appreciated and we have heard this is being reviewed, one item many members missed out on because of the lockout was daily roadmaps for collection items for Piper. These members deserve proper compensation and the delay in receiving it (some had this occur over three weeks ago) means some may have missed out on rewards from the Piper event because of the missed roadmaps.

There also was a technical issue with the hordes event, that resulted in an additional hordes event being cancelled. Though Scopely gave collectibles to try and compensate, the repercussions of this affected many aspects of the game. Not having the event meant many players were unable to complete Pathways missions. This also affected their ability to complete roadmaps and their league standings too.

Basic Gameplay updates. You mentioned releasing new ascendables. For comparison, please see the following. In 2019, there were the following releases of 5 star legacy characters at a rate of one per every 41.4 days.

  • Eric - Released January 7
  • Donnie - Released January 14 (7 days later)
  • Rick - Released February 21 (38 days later)
  • Douglas - Released February 25 (4 days later)
  • Sawyer - Released April 26 (60 days later)
  • Jackson - Released June 25 (60 days later)

Your response promises three more over the next three months. One every thirty days is not an improvement. For comparison, 2018 we had 19 ascendables released for an average of one every 19 days. These legacy characters have almost always been inferior in strength and stats to the current meta or the premier characters being offered. As mentioned above, it needs to be Scopely’s goal to ensure those being released are helpful with the current meta and assist players.

Communication. This was highlighted that Scopely would be working to evolve this and have greater communication with the community. One topic that was never addressed was the CRW issue that occurred. A poll was made but the winning result was not taken and no explanation why not. While we understand you cannot always please every community member with your decisions, greater and more effective communication about this could have occurred with an explanation as to why the opinions asked were not listened too. We would expect and appreciate some acknowledgement and explanation of the issues that occur for players.

Another concern is rewards which was not addressed in your response. These have increasingly been less than satisfactory from the top to the bottom.

  • If the prize is tokens toward a prize wheel pull, all factions need to be able to get enough tokens for at least one pull during the duration of the event. Those besides the top placing factions need this opportunity.

  • One of the biggest examples of bad choices in prizes is the current war wheel. The characters being offered are not relevant. The wheel includes characters from over a year and a half ago with one that was given out to players for free.

  • Other prizes include the WD tokens that allow you to gain pieces towards a museum collection. All of these prizes are completely RNG based. Someone who did one pull can pull the 10k tokens needed versus someone who actively is attempting to win events and does 10 and simply gets 100 each time.

  • Prizes should be actually prizes and not chances to win a prize. An example of museum events done correctly in the past is the Marlon/Violet museum events. Players could win a set amount of tokens from prizes to choose which prize they wanted. When winning events, players want to win a prize like a character and not a chance to do so.

  • Another example of events popular with players were tournaments where top finishers were guaranteed character prizes. Those in the lower ranks also won crates with the possibility of the same prize as a 5 star.

Lastly, another major issue is territories. The glitches and problems in this aspect of the game are infamous and long standing throughout the community. And yet, there’s no specific mention of it in your proposed changes. It’s hard to have faith when one of the oldest problems in game is routinely ignored.

While we are glad that Scopely recognizes the validity of #PlayersUnited and our concerns, the lack of any hard dates is unsettling to all players. We would appreciate a commitment that includes a feasible timeline.

Though your response brings promise, we stand strong and stand united until we see actual improvements in the game and these main concerns addressed. Thank you.

#PlayersUnited #StayStrong #fixthegame

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#PlayersUnited
#StayStrong
#FixYourGame

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#PlayersUnited
#StayStrong
#FixYourGame

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#PlayersUnited
#StayStrong
#FixYourGame

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#PlayersUnited
#StayStrong
#FixYourGame

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#PlayersUnited

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Well said! I couldn’t agree more. Once again, they don’t need to be insane stats, just give the f2p some options, variety. Fix Bide. Bugs everywhere. #playersunited #fixyourgame #staystrong

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#PlayersUnited
#StayStrong
#FixYourGame
#CloseTheGap

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#PlayersUnited
#StayStrong
#FixYourGame

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Way too long. Your message will get lost.

#PlayersUnited
#StayStrong
#FixYourGame
#CloseTheGap

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#PlayersUnited
#StayStrong
#FixYourGame

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Not at all… articulately details how many issues there are and how scopes very much missed the point. Excellent post!

#PlayersUnited
#StayStrong
#FixYourGame
#CloseTheGap

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Nope. Stuck to top priorities and get them addressed. Focus. Like red Hershel. Not stun one toon and all around like yellow ascendable 5* Duane.

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Sounds like you want to get stuck in the weeds, my friend

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What? 7 chars

#PlayersUnited
#StayStrong
#FixYourGame
#CloseTheGap

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Listing the top ten tip bugs is hardly the way to address the foundational issues that are breaking the game & community.

@Sleepless did an excellent job of (constructively) addressing trends with examples.

It’s scopes ball to pickup.

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#PlayersUnited
#StayStrong
#FixYourGame
#CloseTheGap

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Nicely said.

@GR.Scopely @ForumAdmin @ForumModerator @JB.Scopely Please read. thank you

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