Progress transfer android to iphone



Hi, i played this game for 2 years so it’s a lot of progress, unfortunately my phone broke and had to get a new one, the thing is, it’s an iphone, i tried linking my fb but nothing happened and it seemed it didn’t recognize the old account so im stuck with a brand new account, i think the way i did it using android phones was tru my playstore id and not the apple id, please i need help, im not sure im posting in the right place but im concerned i might lose all that progress. Is there a link to request some sort of direct support or something, please help, thanks