Thanks for the recap @Parker and to everyone who provides constructive feedback.
We need 6* and S class trainers… When the meta evolve so should the resources needed for it.
UPCOMING LEAGUE STORE -
Next week is the home stretch, Scopely need to ensure that the toons in the league store are meta relevant and also reintroduce the gear bags/trainer bags as options. It should be a standard that customers can purchase featured toons, trainer bags and gear bags.
WAR COUNTER -
This is QoL for leadership. A war counter of how many wars each member has participated in would help greatly. Some factions have a mixture of developing and developed members so when it comes to pardoning etc, would be handy to see who is active although low scores and who hasn’t been active that much or at all. This is different from just taking scores because there r some member who have low scores but have participated in a lot of wars, making up the numbers that complete a war party to search. Having this distinguished would give leadership the ability to see who is really pulling their weight and who isn’t and to make decisions based on that. Something similar to contributions.
INFO ON HOW TO JOIN SCOPELY’S PC
Still no visibility of how to do this, or role, responsibilities, requirements and qualifying criteria. It’s been in existence for a while now and new customers have come to the game. Would be good to have visibility provided so interested parties can apply.
Again, they need to be -
• Time lenght given
• Support area should give you option to continue to complete so your not bogged down in the middle of a survey while you were doing something else
• Dedicated area in the support area (where FAQ etc are) so your not waiting on pop ups, or are able to full out by chance.
POP UPS -
These are annoying, but what is worse still is that for the S class ones, they take you when u try to click off it to the offer. EVERYTIME!! This shouldn’t happen should be a click here if u wanna purchase or an x if you just want it to go away
SUPPLY DEPO -
QoL - When you sell items for gear markers, then want to return back to purchase items, you have to click on supply depo and then the click on gear markers. Before it was a simple click on buy or sale… an extra click has been added which is annoying
SCOPELY COMMUNICATION -
They created their own PC for feedback, but they don’t feedback to customers what happens as a result. A simple every 2 months or even quarterly breakdown/recap would help so we know from what we have suggested through customers to then communicate to Scopely is being worked on etc, as their PC members can’t comment.
SCOPELY Q&As -
Submission of questions, going back to Kalishane days where she used to gather questions then answer them in a Q&A needs to be established in a clearer manner especially in absence of any communication from Scopely regarding their PCs feedback.
SCOPELY LIVE SESSIONS -
Dedicated time when a member or department etc goes live to answer questions in real time. Would better interaction and engagement. Can have some pretty questions gathered from Q&A and then anything that needs further research can then be answered in the weekly or monthly Q&A.
And I think that’s about it!
UPDATED 24/5 FACTION MEMBER -STATS With regards to QoL for leadership, just a facility where member stats for faction events can be viewed would be great. Can be held under the faction tab, and shows breakdown of each tournament stats for each member going back a set amount of time
ANOTHER UPDATE 25/5 - VISIBILITY OF HOW TO BECOME A MOD - So I suggested this already to Walker, but guess what?.. NO RESPONSE, RESPONSE RESPONSE!! Way to encourage communicate eh?!
Anyways, there should be in discords rules and roles info on how to apply to become a mod and it should be included on the forum guidelines info.