PLEASE SEE UPDATE TO THREAD ALSO New S-Class Event, A Customer's Overview 6th September update
So Scopely have announced on the forum that there is a new S class event on offer from the 6th of September.
This initially looks like a positive step and as many people will say, it’s better than nothing and more then they were expecting. This outlook is a shame to have and shows how little we should expect from Scopely but it is what it is.
THINGS FOR IMPROVEMENT
Announcement Visibility - There should at least every be an in game msg, Announcement like when Scopely is promoting a new toon and info in the support section. I hope the new leaked in game blog will ensure announcements like this are shared cross platform in the future, but alot of the customer base at the moment don’t know of this new event. An event that for some may mean customers hang around abit longer, hence increase retention
Quality of S-Class toons - Below are Screen shots of just a couple of the S-Class toons on offer compared against the announced “free” toons.
The base stats, are significantly different I. E. Hp/atk/def.
Pete = 12,199 (hp+def+atk)
Priya = 12,454
Lapopa = 12,100 (apologise for spelling mistake)
Christa = 10,788
James = 10,788
Average hp+def+atk for all 4 S- Class toons 11,665. Scopleys short change on “free” S-Class toons on avg, 877.
Scopely, please don’t short change your customers, if your going to make an event and offer S- Class toons, then please ensure that their base stats are reflective of the same standard of current S-Class toons. At least let them be of the same Aug.
Quality of Specialist Skills - This is a subjective matter as specialist skills relevance is kind of subjective to the customer, however Collateral Damage 2 and Waste Not are the most helpful skill to have and not sure, as S- Class is an elevation of Toons + next gen, why 2 S- Class toons would have a 5* Specialist Skill attached to them. Again the customer is being short-changed on the quality of S-Class toons that customers really should be offered in an event.
Lenght of time to Lvl up/ Usefulness in the Future - It’s going to take up to 2 to 3 months for customers to tier fully these S-Class toons.
In the past when a new wave of toons where released like 6s and free toon was provided for customer with no strings attached (6 Yellow Guardian sheild Zeke). What rational has changed between then and now, not to offer this now? Yes the toons are initially 3, but can’t be used to full effect for 2 to 3 months. In that time the meta would have changed, multiple S-Class toons areas 2nd gen toons would have been released rending the already below average S-Class toons on offer (as proven by stats as above) useless.
In essence, Scopely has tried to gesture customers with an ineffective product, that although may be better than some, but the time you use it to full effect, will ultimately be outdated.
Nice try Scopely, but no cigar.
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