Apparently brand new players are being locked into new regions and are unable to move or start over in any other region!? I’m not talking about transferring, I’m talking about starting over in the same region their friends are in. Why would Scopely not facilitate friends playing the game together, especially when they are likely to NOT PLAY AT ALL (and consequently not SPEND at all) if they can’t play with their friends?
Are there magic words we need to use with support in order to get restarted in the region with your friends? Support keeps saying the region is locked or they can not transferr. My friend does not want to transfer he wants to START OVER in my region. Why is that not allowed? Or what words do I have to use to make support understand the request?
Has anyone been able to get support to start them over in an existing/established/specific region with friends?