Need support help please

This started friday.

Log into the game and it’s froze with “Walking dead not responding” for a few minutes then run about 30 sec and freeze again. It keeps doing this over and over. Iv done everything I know to do.

Clean cache
Uninstall Reinstall
Factory reset phone
Nothing has helped and my other apps work fine.
In 4 years iv never seen it crash this bad.

My game support hasn’t worked in a few years when I try the game resets.
I sent a email and Scopley has sent one back since friday and that was a auto reply.

I dunno what more to do.
Any help or ideas would be greatly appreciated.

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