Need help with account transfer

Is it possible to transfer your account to another region, now. Or only during events etc. Yesterday I bought a transferkey. I wanted to make the step but it didnt worked out well. Had to mail scopely to get my account back on track. I bought a key, clicked on the destinated region, clicked “Join” then skipped the screens and I was Heather Lvl 2. So if anyone can help It will be fine.

I believe you should have clicked “transfer” not join :slight_smile:

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You can just go back to the regions screen return to old region then join new

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