So 2 weeks ago I saw an advertisement on the game, become a subscriber for weekly rewards. Nice, I thought. So I subscribed. First week rewards were Benedict’s, no problem, claimed them. Since then, nothing.
The Ulysses and gold mods were never in my store, I haven’t had any members offers in my store, and the game keeps showing me pop ups saying become a subscriber for weekly rewards. It’s like the game has completely forgotten I’m a subscriber. I still have double resources time, free daily pulls and crafting without items, so it’s half working. I contacted support on the game and they said “you are not eligible for rewards” with no explanation, thus I am forced to post this here. Please can somebody at scopley fix my account? It’s unfair to pay for something and not receive the benefits that were promised. Thank you