My Game graphics is broken


#1

Game: Walking Dead Road To Survival
Player Name: Klaragrace
Faction: JAH Army
Region: Asia/India
Device: One Plus 5T
OS Version: Android 8.1.0
Platform: OxygenOS 5.1.7
RAM: 8GB

My Game is completely broken. I have already sent email to twdsupport@scopely.com on Nov 24, 2018.

The Game’s graphics is completely off. It look highly distorted. I have switched the Faction and I am facing the issue ever since (Nov 23, 2018).

I have tried removing the cache, Re-installed the game however it didn’t help at all. I am attaching the screenshots. Either respond here or respond to the ticket I have created.

!


#3

I have the same device and software versions but I have no such issue :thinking:


#4

Thank you. I have no idea what had caused this… The game is completely distorted.


#5

if it hits my app i tap the “recent button” then tap the game and its fixed


#6

Hey… Thanks you so much. Can you walk me through? How to do it?


#7

probably doesnt work for you cause you probably tried it already. one of the 3 buttons on the phone. not back, not home but the 3rd, recent (two rectangles for me). your problem is probably more complex. i hit it, tap the game and it fixes itself.

think about what have you installed in the mean time, including updates. probably something interferes.


#8

Same here few times a day, one+5. Change your fontsize in settings menu -> Display. This will fix the problem. I’m switching from standard to small and once the problem occurs again back from small to standard.


#9

This happens to me occasionally but only when i use Parallel Space(an app to have 2 of an app),it never happens on the main app.


#10

Have u tried to reboot ur device?


#11

There is issues with some phones natural landscapes.
Some phones have a game scale mode. I dont know every make and model. But I do know my it g6 has the feature. Perhaps it will fix your issue


#12

I have tried it. It didn’t help. Probably what Osmudo said makes perfect sense to me. I may need to give it try. Thanks all of you. :slight_smile:


#13

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