Lost all my candle and cake scores after transferring to another region


#1

@JB.Scopely please help me, yesterday I moved to another Region with my friends and only me got this problem, all my cake and candle scores got reset


I also exchanged full of those Items in museum :

Name : TSUNAMI
Faction : BREAKING POINT
Region : BUTLER (EN)


#2

Wait awhile the candles score will come back and show up again. Its common


#3

it’s been a day I’m still waiting and nothing changed


#4

Why didn’t you just wait event is almost over is my question


#5

Takes up to 72hrs.


#6

I didn’t expect that happened to me, I moved with my friends and I’m the only one who got this problem


#7

No… this event will close after 12 hours :cry:


#8

You should have timed your transfer better. Hope for the best now


#9

Thank you ! :cry:


#10

Mine took 2 days to come back, best of luck man. It says up to 72 hours tho


#11

I lost it too and forgot to ss it because of that stupid bug what make you cant see score. So I went back to my old region creating new account, its still there. But I don’t know will it transfer to me or no. And I got another guy said that I can ask support to transfer them to other region


#12

Thank you ! I didn’t see the notes :frowning: my bad


#13

Thank you for the information but I think it’s too late now only 5 hours left
let’s pray for the best, prepare for the worst :confused:


#14

Support sorted me out when i transfered a couple weeks back, but it took a few days to deal with.

rewards tokens ended up in my old region, create a new baby account there collect any rewards but dont spend them, and support will move for you. eventually.


#15

Ah I got what you mean, thank you for the information :slight_smile:


#16

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.