Lost Account - Need assistance


I have accidentally unlinked my account from my facebook account and now I can no longer access my TWD RTS account.

Can some please get back with me to assist? I’ve been trying the chat option through the game for 5 hours already.

I have my account code and such.

Well if u didnt purchase anything from smiley with real cash u are fkd . But gl and keep on ugh surviving haha

I guess this is goodbye then. lol

I love how no-one is freaking online right now.

No chat, no mods. Just wow.

I’m not sure a forum mod could help you. And it is Thanksgiving after all.

Consider yourself lucky go buy some shiny new games to play in ur console

Mate, I work as an e-mail representative for a similar company like Scopely and I am at work right now answering customer inquiries.

Well idk. I’d just keep on support and check back in tomorrow. You aren’t really missing anything in the game.

Welp, that sucks. I really wanted to finish my weekly missions. But, oh well.

@TestAccount12 - Please contact our customer support by following this linkhttps://scopely.com/customer-support/so they can have a look at this issue for you.

Note: Remember to provide them your account code if possible. (you will find this code in the following format within your player profile in the game (XXX-XXX-XXX)](https://scopely.com/customer-support/)

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He already said he has the account code so obviously knows what it is.

He has said your support doesn’t know what an account code is therefore they won’t give him his account back

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All good.

Good thing I spent at least $2 in this game or else it’s goodbye for me, I guess.

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