Locked out but still in faction

There are several people in my region that are currently locked out of their faction but being shown in the faction. What ever they did that caused the malfunction at the start of war also screwed them. 1 of them is not in beta another is so its not just a beta problem. She filed a ticket with support what ever good that does. Time ticks down and war goes on and each passing moment mean less chances for those to collect the needed items from milestones and help their faction. Scopley needs to set up and show for once they do care about players. Either reward them the milestones they deserve and the reward the faction will achieve or just do as normal and ignore this post and their plight. Ignoring people only teaches them how to go on with out you.

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