As the structure of the WDRTS changes, with introduction for example of S-Classes, Scopely has increased the bar of toons performance and abilities.
However the resources accessible to customers have not increase on par with this change.
This has lead to the existing resources no longer fitting customers requirement or being in line with the current meta
1a) 6* & S-CLASS TRAINERS, invidividually do not have enough xp to support the current meta e.g. still using 2* 3* 4* 5* toons to upgrade 6s and S-Classes, (why isn’t there the introduction of 6 trainers - Non rush or AS, and S-Class trainers to coincide with the games evolution?)
Creating 6* and S-Class basic trainers would make fall in line with the current products development and is much needed for customers.
1b) QUANTITY AND AVAILABILITY OF TRAINERS The grindable quantity also available to customers is lacking behind the current meta also. Scopley needs to ensure that customers have multiple avenues to obtain Trainers now as the games development now has hit the threshold where this has now become a requirement.
Simple introductions such as having trainers available via league store, Roadmaps, World map drops, etc and increasing the amount you get would help customers, e.g. of trainers are part of milestones, increasing the amount on offer.
- GEAR SHORTAGE. Various gears are not widely available. Since the introduction of the new meta requires X several the gear requirement in some case.
Gear should firstly be made more available via similar avenues as proposed for trainers (league store pricing should be cheaper and have more multiples).
If customers wish to purchase via money transaction, then it should be expected that gear should be less expensive, unfortunately however their seems to be a trend for increasing prices and coin based bags or crates offers (eg. A trainer offer that used to cost $10 before s-class now cost $35).
- LEVEL UP POINTS. Levelup points should be addressed. After 6* was released, it wasn’t long before the levelup renown points was updated accordingly. However, it’s been a couple of months now since S-classes have been introduced now and it’s become a real struggle for customers to level up these toons. It definitely is the right time to update the renown points to include S-class.
Scopely is asking customers to welcome in the new meta, but not providing customers without methods of being able to embrace the new meta to its full potentional.
They haven’t providing us with new tools that when you usually introduces or level up a product businesses would either have to increase resources or create new resources to keep in line.
There needs to be an option for f2p and customer who grind, but also to all customers to assist in this and not just the multiple offers that we are seeing popping up all the time.
Scopley has raised the bar, thus they need to raise the bar in line with their other products too.