Scopely’s new plan on handling the general frustration here seems to be deleting everything that shows unrest.
- Threads against spending
- Threads promoting leaving the game (goodbye threads)
- Threads “exposing” lies (claiming that Kalishane is dividing the community etc… conspiracy threads)
- Other threads with a negative light towards Scopely : greed, dishonesty etc…
While covering up all the evidence of this may seem like a good solution it’s not. Why?
a) (@Kali) It’s wasting your time to cover this stuff up.
b) It’s inciting more anger and frustration - not only are you not hearing us, now you’re telling us to shut up
c) when you delete conspiracy threads, you make them more believable in player’s eyes.
The strategy you SHOULD be taking is:
Step 1 : Acknowledge broken promises, and apologize.
Step 2 : Reassure the community that you’re not out to get them
Step 3 : Back up your reassurance by showing us legitimate progress : Release some free to play 6*s, make the prizes better, stop making excuses that just don’t make sense (Bad for meta / low on characters / personnel rotation) Actions speak louder than words
I’m not trying to complain - I’m really trying to help here. Why? Because this is a legitimately good game, but ill-advised decisions are leading to its fall. People are quitting like crazy, and almost everyone is unhappy with the way things are going.
Prizes continue to spiral lower in quality, and the game continues to feel more pointless. You can still fix it.
-Take on some top players as advisers. Give them direct contact with the live ops and development team. People like Just A Box, Jaymak and Lockdown.
These are players popular among the community, and if Scopely followed the directions they advise in their videos, the game would be at an all time high. Instead, we see people in open rebellion on the forums, and the game at an all time low.
I hope this is helpful.
These threads violating Terms and Conditions are being created because people are frustrated.
Instead of deleting them, just work to ease their frustration, and there won’t be threads created that you need to delete.