Ice key missing?

My Ice key has been consumed some how when collecting the first plat mod box ? Has anyone else had this ?

Someone else had this issue…

Message customer support asap.
He was told hed have to message again when he wanted to redeem something using the key.

Yeah mines gone too - same thing, after collecting first mod

F2P here, what’s this ice pick😂

I messaged CS and got the same reply as always
Reset, clear cache, clear data, restart phone, etc.
Jumped thru their hoops as before.
After none of this worked they finialy went in and returned the ice key.
To save you time go ahead and reply you had done all of that.

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