Before we dive off into this topic, please don’t get salty about it. If you’re guilty of doing the things described below, think about the effect people doing those same things are having on the forums and how much they inhibit the flow of information and improvements here.
Right now, we as a community are all desiring more feedback and involvement from the staff on this forum. There are 4 people involved directly with scopely who post here regularly. Shane, dash, combatdevil, and combatman. As a frame of reference, this forum has been running for a little over a week and it has seen about 13,000 posts from about 1,200 users. That means 3,000:1 ratio of posts, 300:1 ratio of users. These people all work, the forum is not their only job. As such, I think we can all agree, expecting them to read everything posted here is unrealistic.
So, some guy makes a thread about wanting a gear map, tags shane, dash, or one of the combat bros, then gets upset because he doesn’t receive an answer within the next few hours and proceeds to throw a temper tantrum. Why is this a big deal? Well, with 13,000 posts, if you keep tagging the same person over and over, they’ll end up with a mountain of notifications to sort through before they ever get to your question about gear that was answered in 4 other threads today.
How can we alleviate this problem and get faster responses to questions? Quit making the same threads over and over, instead look to see if it was answered somewhere else. The 5 minutes of time it takes to see if it was already answered will likely be much smaller than the amount of time between your posting and shane, dash, etc. answering the same question for the 5th time today. This frees up their time to answer unique questions, questions of merit, questions that you couldn’t find the answer to with 5 minutes of effort.
Some user makes a venomous thread, about their hatred for a game nobody is forcing them to play. They talk about how stupid this person is, how incompetent that person is, then DEMANDS someone from scopely respond to their complaining right NOW or they are quitting the game. Hate to break it to you, but if a forum post is your make or break, you might just wanna move on, because obviously you aren’t enjoying the game.
What does this kind of posting do? Outside of creating negativity and an environment where most people wouldn’t want to interact with you, it doesn’t really do much at all. Rather than rant and insult, why not look to see if a thread about the same thing has been created(back at the first point), then add a post there(or create a new thread if one hasn’t already been made), explaining your opinion in an articulate manner, so as to contribute/create a discussion about your problem.
Nobody wants to come here as part of their job and be berated/insulted all day. They just don’t want to. If you want more involvement from people at scopely, start by making this an environment they feel more welcomed in. Recognize the changes that have happened within the last month, say thank you occasionally.
Some of those changes, in case you haven’t noticed.
More involvement from people associated with scopely
A run down on prizes for the upcoming war
fixes of bugs posted here(and damn fast)
explanations of game mechanics from people who know what they’re talking about
If you look at this forum now vs were it was a few months ago, you would be blind to not see the improvement, so why not get on board with that and start being a part of the improvement yourself?