Recently we’ve seen reports from players that the Black and Green Flags from the Michonne Beheading event are not showing up in their inventory once they’ve acquired them. We’ve investigated the issue and corrected the problem. Choice Boxes with Black and Green Flags should now correctly award players with the appropriate amount of Flags.
For those players who are still missing Black and/or Green Flags, please expect to receive replacement flags via your inbox within the next 24 hours. If you do not receive replacement flags after this time, please contact Customer Support for additional assistance.
Also, for any players who have yet to open their Flag Choice Boxes, please open them asap and if the Flags you choose do not go into your inventory correctly, please contact Customer Support after opening all choice boxes in your inventory. Customer Support will replace any lost flags from choice boxes opened after 1:30 pm PDT on 10/17.
Note: Customer Support may take up to 24 hours to respond to your concern due to high ticket volume related to recent events outlined here: Event Complications Update [10/17]