Game not working on latest update


#1

Hello ,
after two years of playing without problems ,I cant open game with latest update. Game just crash after i click on game icon.
The answer from the support was: your internet is slow or your storage in phone is full.

  1. internet is same like every update before
  2. i tried reinstal app , i tried reinstall my phone ROM , factory reset etc.

i spent lot of time in game and same real money.
so what can I do now?


#2

What type of phone?


#3

Lenovo P70 version of android is 5.1


#4

Hi man,

Try this, it might work even if you dont have a Samsung. Also try to update Play store etc, and then relog into your play account.

Hope it helps


#5

my phone not supporting screen resoluting . display is HD 1280 × 720


#6

@Shawn.Scopely


#7

Hey @supperka - Are you referring to the Lenovo P70 Laptop? If so I’m assuming the game is being run on an emulator?


#8

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)


#10

@supperka - Looking at the device, it has the same resolution as the S7s devices that are currently having an issue in the Google Play Store. We believe this is a Play Store issue but we are looking into it on our end to see if we can address without Google.


#11

It’s not you. It’s us. We’re aware of this issue and still trying to repro it!

Have you contacted support yet? twdsupport@scopely.com

Any info you can give us will help solve it. That’s so frustrating!