Free trial not working!

#1


Hi just wanna ask why is this not available? I started in a new region.

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#2

Did you already do the free trial? If not, message support.

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#3

I had this happen to me. Support told me to contact Apple. Apple support told me to contact the app customer support. Neither could tell me why it was not working. I then remembered that the last purchase I made was with my iPad, which I quit using to play. I got on my iPad and tried the purchase again and it worked. So if you have recently switched devices, that may be the problem. Hope this helps.

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