I bought a big Pack of 8250 Coins recently and paid with Amazon for ~84€. And guess what, i didn’t get any ingame coins. After writing over three days with Amazon and Scopely Support none of them is willing to support me. Scopely Support says there is no order for me in their system, Amazon says that the order is transfered correctly. So nobody wants to give me my coins and my money seems to be gone.
And i am like, wtf? Why does Scopely not try to resolve the problem with Amazon? I gave them a Screenshot of my ordering confirmation, so they see that i paid for … well… for nothing at the moment.
@ Scopely: i paid around 5k€ in my time in TWD: RTS, i was willing to raise this number even higher. And all i got from you is a stupid “Sorry we cant help, go to Amazon and have fun playing our game”. Well if that is what you do for your whales then i am going to spend my money on other games.