A token conversion should never exceed the actual event prizes cos then what’s the point in having an event and customers purposely taking part to ans Scopely providing items for said event.
In addition as per previous screenshot, Scopely did not want to disclose the coin conversion amount. Given how stingy scopely is and have been Customers who pulled probably did so thinking in that case the conversion was gonna be like 100 tokens for 1 coin.
I think it’s unfair to continuously put the blame on customers, well they shouldn’t have pulled, Scopely made an error, pulling or not pulling is not the question Scopely making a mistake, not taking ownership or apologising or giving compensation is disgusting and need to be addressed.
Imagine all those customers who maybe moment ago did a pull for a Mia or Wangfa, from purchases using hard earned money or saving coins for months to not get those toons or getting those toon but at a great cost. But Scopely makes an error that allows multiple customers mins later to get those toons for free. That’s not fair.
Customers consideration (the legal term) aka -money time, resources is constantly being under minded and made to be of little worth by Scopelys errors. For them not to want to acknowledge and address is a kick in the teeth to customers and a smack in the face