As the helper and basic tokens have been updated to include now both 4* and 5* tokens the following recruit & rewards and territory rewards are now obsolete and need to be upgraded to reflect the progression of the product (WD:RTS) to make sure it is current, relevant for all customers and up to date.
Territories - Former 5* territories should now be upgraded to 5*+ so instead of giving 5 tokens per hour it should be 10 (for example).
Wheels - There existing 5* wheel should take the place of redundant 4* wheel and a new 5* ascenable/6* wheel should be introduced, which when pulled from, guarantees the customer a 6* ascenable/6*. This would allow the existing items to fall in line with the games progression.
WHY? As you can see from above, customers can now receive 4* toons easily with minimal to no effort at all, so why do such rewards like the 4* wheel and 4* territory rewards still exist?
4* tokens are 5 metas old, (5* toons, 5* ascenables, 6* gen 1, 6* gen 2, 7* toons - sorry S-Class). There is no logical reason that these products (tokens/toons) as rewards to achieve should still exist.
These changes are a necessity to the game and it needs to be updated.
Please pass on to the lead team for further review and provide feedback to your customer of if/when this will be implemented. Thank you