Feedback: They suck and lack imagination. Imagine warring all weekend and spend a good some of money to land first place prize of 18000 5* tokens. Those 5* tokens could well land you the pile of crap that is vernon. But hey you might be lucky enough to do two pulls and land a blue eugene too to match your other turd.
Suggestion: have some creativity, I’m sure you have some creative people working there. Just make a 5* ascendable character for 1st place prize.
Save yourself the embarrassment every couple weeks, do yourself a favour.