Collections glitch

I was able to get omid last week from 5* tokens. He was the last character I needed to complete the collection “They will remember that II”. I saw my collection completed, but then the game immediately crashed right after. I restarted the game. I still had omid in my character inventory, but my collection is no longer complete, and it has been several days like that. Why won’t it give credit for the collection?

i had this happen ages ago with the ricktatorship achievement. to fix i submitted a support ticket. they removed rick (yellow drop lead) from my roster and added back at t1-1. i had him already leveled and max ar and after they were able to add him back to my roster, they edited him back to t4-80 w max ar. they should still be able to do this to help you out.

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