I gained tokens today to acquire a 5 star character. I opened the menu and clicked to gain the random character, the game froze, lost my tokens and when it reloaded I wasnt even given the character at all. So bc the game lagging and freezing I lost tokens and gained nothing. Not pleased.
Message support they should be able to help
did you checked your own rooster it happens to me all the time and i have a toon in there
Yea I checked. Not there. Kinda sucks.
I looked on the app the only support that I saw led me here lol…
This happens with survivor club too
Did you click
Settings(next to it)
Support(at the bottom of the screen)
Contact us(top right)
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