Something is happening with my Tapjoy account, I do not know if it is a Scopely or Tapjoy problem but I can no longer watch videos or complete offers, all the offers I make are not completed, simple offers like “install and open the game” never it works.
As you can see above in the pictures, these are offers I made recently, they were removed from the list of offers as if they were completed but never received the coins, I could have contacted tapjoy about these offers but that is not the only problem.
The videos are also defective, we can usually watch 30 videos a day, but there are months that when I try to watch videos always says “there is no offer available”, sometimes I can watch 2 and the message appears, I try again and I can watch the third, then try again and again the message appears “no offers”. And when we watch videos they also appear in the app Tapjoy along with the other offers saying that it was completed, and they did not even appear you watching and won the coin.
I’m not the only one in my faction as well and also have members who watch your videos normally, I’ve been months like this and can not stand it anymore. I’m bloq or something? Because this is not normal and I have been like this since November.
So here I am wondering how to resolve this because it is only possible to open complaint with Tapjoy when an offer specifies in the Tapjoy app went wrong, but my problem is more than a specific offer and I do not know how or where to settle this.
So please help me Scopely !!!