I would appreciate some advice guys.
Recently, Tapjoy promoted an offer for 2.5x coins on offers completed.
I was able to complete quite a few of these so far and have received the coins, which was great as that hasn’t always been the case in the past. However, one particular offer has burned me somewhat.
The offer in question is the one for Mahjong city tour or whatever
The offer provides a lot of coins for $50… I thought why not. Here is the offer… Under this it states that you need to do a 49.99 purchase.
In the game there is no $49.99 purchase for me… I assume that it does not take into account exchange rate and I do a conversion and work out I need to buy the 62.99 pack. Nothing else comes close for me that is available.
So after I do this, no coins show up. I open a ticket and after three or so days, Tapjoy come back to be stating the following.
Now, my question is this. Should I be contacting Google for a refund? Should I report this developer back to Tapjoy? How can they allow offers like this to be there when you can’t actually complete the offer?
I’m not sure I will get anywhere with this… Has anyone had a similar experience?